About Us
#Strongertogether : Building a Stronger Tomorrow, Together.
Oriental General Trading FZE
ORIENTAL G.T. FZE is a prominent player in the FMCG sector, specializing in brand distribution and travel retail. Since 1998, we have been distributing cigarettes globally. Based in Dubai, our team of over 500 employees operates in more than 15 countries across 4 continents. Our products are available in over 45 countries. We have strong experience in manufacturing and distribution of cigarettes in the West Africa, Sub Sahara, Asia Pacific, part of Middle East and Latin America regions. We proudly own more than 9 brands, catering to the diverse preferences of adult smokers worldwide.
Our extensive experience in manufacturing and distribution ensures we deliver top-quality products and exceptional customer service. We supply a variety of products to leading travel retail operators in multiple regions. At Oriental, we are dedicated to excellence and committed to enhancing our clients’ and customers’ experiences, aiming for long-term success.
We believe in innovation and continuous improvement, constantly evolving to meet the changing needs of our customers. Our commitment to sustainability and ethical practices ensures that we not only provide the best products but also contribute positively to the communities we operate in. Our vision is to be the preferred choice for adult smokers globally, known for our reliability, quality, and customer-centric approach.
Our Manufacturing Facility
After a multi Million Dollar investment our new state-of-the-art factory Oriental Group FZE was commissioned in 2019 in Jebel Ali Free Zone, Dubai – United Arab Emirates. Our production plant, the most modern in Middle East, was purpose built by the industry's leading machine manufacturers which includes cutting-edge technology from German and Italian machinery units such as Hauni, Focke, Gima and GD. Using the most up to date advanced technology machineries from Germany and Italy, including a dedicated cigarette filter maker, our facility has 12 secondary production lines and 6 filter machines capacity of 30 billion sticks per annum. End to end solutions from product design through sourcing (NTM/TM) to packaging. Excellent quality management system with integrated Q/C + production data management system.
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Tobacco Craftsmanship
Product excellence begins with the right ingredients. There are over one hundred and twenty varieties of tobacco and many different grades, each delivering unique taste cues. Our buying team source the highest quality leaves and rare tobaccos from accredited global growing regions. As buyers of tobacco from international sources, we are able to maintain stock capacity of different grades and varieties. Our Master Blender has over 25 years of experience in the tobacco industry. Together with our technology experts, they craft our unique range of products. It is a process that requires both science and artistry to harmonise and consistently deliver quality.
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In-House Laboratories
At the heart of our manufacturing facility are two dedicated laboratories—one for physical testing and another for chemical analysis. These laboratories are equipped with advanced technologies to conduct comprehensive research and rigorous quality control. Our team of highly skilled chemists and chemical engineers collaborates closely with the brand innovation and product development teams to ensure that every product we manufacture meets the highest standards of safety, effectiveness, and quality. With a commitment to excellence, we continuously innovate to exceed global consumer expectations, ensuring that our products not only meet, but often surpass, international quality benchmarks. Through meticulous testing and analysis, we strive to provide solutions that are both reliable and sustainable, fostering trust in our brand worldwide.
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Filter Production
To guarantee product consistency and enhance consumer value through filter innovation, we operate a dedicated, state-of-the-art cigarette filter manufacturing facility. Our production capabilities go beyond standard filters, as we also specialize in the creation of advanced filter types, including capsule filters and flavored thread filters. These innovative solutions are designed to meet the diverse preferences of our global customers, ensuring that each of our brands delivers a unique and high-quality experience. With a focus on both functionality and consumer satisfaction, our facility continuously pushes the boundaries of filter technology, reinforcing our commitment to innovation and product excellence.
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Warehouse Facility
Our automated warehouse spans an impressive 80,000 square feet and has been custom-built to meet the growing demand in international markets. Strategically located in the Middle East, our facility adheres to rigorous international standards and certifications, ensuring that we maintain the highest levels of quality and safety. We are fully compliant with Track and Trace regulations, enabling us to ensure transparency and accountability throughout our supply chain. As an ISO-certified company, we are committed to continuous improvement and operational excellence, reinforcing our dedication to providing exceptional service and reliable products.
OUR VISION
Our vision is to become the industry’s fastest-growing, most adaptable, and successful company. We strive to continuously innovate, embrace change, and exceed expectations, creating value for our customers, employees, and stakeholders. Through resilience and agility, we aim to lead and shape the future of our industry.
OUR MOTTO
Our motto, 'STRONGER TOGETHER' reflects our commitment to unity and shared success. As a cigarette company, we believe in fostering collaboration, resilience, and trust, ensuring that together with our partners and customers, we build a stronger, more enduring presence in the industry.
OUR MISSION
Our mission is to be the world’s foremost organization, known for offering premium-quality products and delivering unparalleled customer service. We are committed to operating with integrity, fostering trust, and adhering to the highest ethical standards in every aspect of our business, ensuring long-term success and customer satisfaction.
Our Main Entities
Quality Without Compromise
Our core ethos is “QUALITY WITHOUT COMPROMISE”. Through shared values of dedication, commitment and teamwork, we continually strive to provide our clients with high quality products and exceptional customer service. We are passionate about our quality and commitment to exceed the client’s expectations. Our goal is to raise the overall product quality standards while ensuring that we continue to compete at the highest levels in the industry. We will achieve this through various continuous improvement activities such as, regular and targeted training and development, state-of-the-art manufacturing technology and excellence in product quality. We are constantly re-inventing ourselves with innovative products. Our facilities are equipped in compliance of international safety standards. We ensure sustainable growth strategies by a continued environmental awareness and effective waste management systems.
Enriching Your Travel Experience!
Prestige Supplies was established in 2008 and has become one of the fastest growing and most respected Travel Retail outlet in emerging markets around the world. Our uncompromising belief in creating a world-class supply chain network, by partnering with renowned brands and putting our customers, suppliers and people first, enables us to meet the demands of the market. As a strategic supplier to the Travel Retail environment, our services encompass a variety of roles, that of a wholesaler, retailer, consultant, distributor and warehousing solutions provider. With the insights gained, infrastructure in place and relationships forged, we are further diversifying our supplier base in multiple categories ranging from tobacco, confectionary, fashion jewellery, watches, cosmetics, fragrances and electronics, to cater to the current demand and future opportunities.
We are ISO Certified
Quality is at the heart of everything we do.
From initial packaging design to the careful selection of materials, production processes, and in-market execution, we believe that quality is not just a goal—it is the foundation of our entire operation and philosophy. Our rigorous procurement procedures, combined with a global network of carefully chosen suppliers, ensure that every material used in our products consistently meets international standards for quality, reliability, and ethical sourcing. We prioritize sustainability and integrity, ensuring that our supply chain is both responsible and transparent.
Our factory, the most advanced in the Middle East, is equipped with state-of-the-art machinery and technologies that allow us to produce goods of the highest caliber. Internal laboratories perform stringent quality checks at every stage of production, guaranteeing that each cigarette not only meets but exceeds global quality benchmarks. Our commitment to precision and excellence is evident in every product that leaves our facility. We also focus on ensuring that this commitment to quality extends beyond production. Through market-specific communications and strong relationships with local distributors, we ensure that our dedication to excellence is reflected in every consumer experience.
As an ISO-certified company, we proudly uphold the most stringent international standards, ensuring consistency and reliability in every aspect of our operations. This certification is a testament to our ongoing commitment to continuous improvement and excellence in everything we do.